What Makes a Great Tenant?

Highlands Property | October 2026

For property investors, a great tenant pays rent on time, looks after the home and communicates when something needs attention. Finding that person starts before the first inspection. A well presented property, a realistic rent and careful application checks give you a sound basis for choosing a tenant.

How can I make my property appealing

Start with a home that is clean, safe and ready to live in. Fix maintenance issues, check that appliances work and tidy the garden before photography and inspections. In the Southern Highlands, pay attention to heating, ventilation and any signs of damp.

Clear photos and an accurate description help applicants understand what is on offer. Include practical details such as parking, storage, heating and outdoor areas. Show the property honestly so people can decide whether it meets their needs.

How do I set the right rent

Compare your property with similar homes currently available and recently leased nearby. Consider its condition, features and location. A home in Bowral may face different competition from one in Moss Vale or a surrounding village.

Setting rent too high can narrow the pool of applicants and leave the home empty for longer. Ask your property manager for a rental appraisal based on local evidence.

What should I look for in an application

Focus on evidence that the applicant can afford the rent and is likely to care for the home. Relevant checks include confirming identity, reviewing income or other means of paying rent, and checking rental history where available.

A previous property manager or landlord may be able to confirm whether rent was paid on time and how the property was maintained. Ask for missing details rather than filling gaps with assumptions.

Can a first time renter be a great tenant

Yes. Having no rental history does not mean someone will be a poor tenant. Consider other relevant evidence, such as their ability to pay rent and suitable references.

Assess applicants fairly using the same relevant criteria. Avoid assumptions based on age, background or family circumstances. Collect only the personal information needed for the assessment and explain how it will be used.

Should I accept the first application

Take time to complete the checks before deciding. A friendly inspection conversation is a useful introduction, but it does not replace reviewing the application. If something is unclear, ask questions and give the applicant a chance to explain.

Careful screening helps you make an informed choice, although it cannot predict every issue that may arise during a tenancy.

How do I build a good tenancy from the start

Provide a clean home, clear tenancy documents and a detailed condition report. Make sure the tenant knows how to pay rent, report repairs and contact their property manager. Respond to maintenance needs promptly and communicate respectfully. A good tenancy involves care and responsibility on both sides.

How can Highlands Property help

At Highlands Property, our portfolio management team can help with rental pricing, marketing, inspections and application checks. We can guide you through choosing a tenant and support the tenancy once they move in.

Looking for tenants for your Southern Highlands investment property? Speak with our team about a rental appraisal and a management plan that suits your property.